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Your Rights, Our Rules, and How They Work Together

picksuni operates where state law permits, and these legal terms set out exactly what you agree to when you open an account and what we commit to in return.

State-dependent accessPayPal, Venmo, Play+ account termsAccount data rightsDispute processPolicy contact path
picksuni Your Rights, Our Rules, and How They Work Together
HOW WE HANDLE POLICY

Data, Cookies, Security and Your Account Rights

We built account security and data handling into picksuni from the ground up — not as an afterthought. Here is how we manage the four areas that matter most to your account: what data we hold, how cookies work on our platform, how your account stays secure, and how you can request changes or deletions.

Data We Retain

We store account registration details, transaction records tied to PayPal, Venmo, and Play+ activity, and session logs for fraud prevention. Retention periods follow applicable state and federal requirements.

Cookies and Tracking

Our site uses cookies for session management, fraud detection, and anonymous usage analytics. You can adjust cookie preferences through your browser settings; disabling functional cookies may affect account login behavior.

Account Security Practices

Login requires email, password, and a one-time verification code sent to your registered device. Withdrawal requests above certain amounts trigger an additional identity verification step before funds are released.

Requesting Changes or Deletion

You can request a copy of your account data or ask us to delete your profile by submitting a written request through the Help Center's Legal and Policy form. We process requests within the timeframe required by your state.

LEGAL CONTACT PATHS

How to Reach Us About Policy Questions

If a term in our policy isn't clear, or you need to submit a formal request about your account data or a disputed transaction made through PayPal, Venmo, or Play+, reach out through one of the channels below. We route policy questions to a dedicated team separate from general account help so your request lands with the right people from the start.

Team online

Live Chat

Start a chat session from your account dashboard. Type 'legal question' at the opening prompt and we'll route you to the policy team directly.

Email Support

Send written policy requests or data inquiries to our support address. Include your account ID and the specific policy section you're referencing.

Account Help Center

Log into your account, go to Settings, and select Help Center. The Legal and Policy category links directly to current documents and a contact form.

Common Legal Questions From Account Holders

The questions below come from real account holders who wanted clarity on their rights, our data practices, and how state law affects their access. If your question isn't here, use the live chat path above.

Yes. Access depends entirely on whether online wagering is permitted in the state where you are physically located. We verify eligibility at account creation and can restrict access if your state's law changes.

We receive confirmation of your transaction from the payment processor but do not store your full PayPal or Venmo credentials. Transaction IDs and amounts are retained in your account history for compliance and dispute resolution purposes.

Yes. Log into your account, go to Settings, select Help Center, and submit a data request through the Legal and Policy form. We will compile and deliver your account data within the period required by applicable state law.

Contact us through live chat with your account ID and the transaction date. We will open a review with the Play+ card processor and respond with a resolution path, typically within the window your cardholder agreement specifies.

Federal and state tax obligations on gambling winnings are your responsibility. We do not withhold taxes on your behalf or issue tax-free determinations. Consult a tax professional for guidance specific to your state and filing situation.

We post a notice on the site and send a notification to your registered email address whenever terms are materially updated. Continuing to use your account after that notice constitutes your acceptance of the revised terms.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.