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Terms Conditions for Your picksuni Account

These terms set out what you agree to when you open and use a picksuni account, including how deposits via PayPal, Venmo, and Play+ are handled and what rules apply in your state.

Eligibility by statePayPal, Venmo & Play+ coveredAccount holder age requirementsJurisdiction-dependent accessUpdated terms apply on login

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What These Terms Actually Cover

picksuni Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

By creating an account on picksuni, you accept these terms in full. They govern everything from account registration and identity verification to how your wallet balance moves through PayPal, Venmo, or Play+. We verify your identity before processing a withdrawal — that step is non-negotiable and

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protects both you and us. Deposits clear through the payment method you select at checkout; if a transaction is declined, your account balance is not adjusted until the payment settles. You're responsible for keeping your login credentials private. If you notice unauthorized access, contact our support
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team through the live chat link in your account dashboard right away. These terms apply only where state law permits online wagering. If your state's regulations change, your ability to access certain features may be affected — we'll notify you by the email on your account.
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We do not override state law, and any section of these terms that conflicts with applicable law in your state does not apply to you in that jurisdiction.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

TERMS SUPPORT

Questions About These Terms? Reach Us Here

If any part of these terms is unclear — from how a Play+ transaction is recorded to what triggers an account review — our support team can walk you through it. We're reachable through the channels below during standard hours, and your account dashboard shows your case history.

Team online

Live Chat

Start a chat from your account dashboard for the quickest response on billing questions, payment disputes, or account access issues tied to these terms.

Email Support

Send a detailed message to our support address for written confirmation of any terms-related question, useful if you need a record of the response.

Account Help Center

Browse answers to common terms questions — covering PayPal holds, Play+ balance rules, and state eligibility — directly inside your logged-in account portal.

ACCOUNT PROTECTIONS

How We Handle Your Data and Account Security

Your account information is encrypted in transit and at rest. We retain transaction records — including PayPal and Venmo deposit confirmations — for the period required by applicable state regulations, and no longer. You can request a copy of the data we hold on your account or ask us to correct inaccurate details by contacting support through live chat. Cookie data collected during your session helps us keep your payment preferences and session state intact; you can manage cookie settings through your browser at any time. If you want to close your account, submit the request through the account settings page and allow up to five business days for processing.

Data Retention We keep your account and transaction data only as long as state regulations require. After that window, records are deleted or anonymized on a rolling schedule.

Cookie Policy Session cookies keep your PayPal or Venmo payment preference active during checkout. You can clear or block cookies in your browser settings without losing your account access.

Data Access Requests You can request a full export of your account data or ask us to correct any inaccurate record by opening a support ticket through live chat on the account dashboard.

Account Closure Submit a closure request from account settings. Your remaining Play+ or PayPal balance is returned via the original deposit method after identity is re-confirmed.

Common Questions About These Terms

Below are the questions we hear most often about how these terms work in practice — covering eligibility, payments, data, and what happens if something goes wrong with your account.

Eligibility depends on your state's laws governing online wagering. You must meet the minimum age requirement in your state and be physically located in an eligible state when you play.

If a PayPal or Venmo payment is declined, your account balance is not credited. The funds stay with your payment provider and are not held by picksuni. Retry the deposit once the issue clears.

We may update these terms when required by law or operational changes. We'll notify you by email before material changes take effect. Continued account use after notice counts as acceptance.

Open a live chat from your account dashboard and ask for a data export. We'll verify your identity and send the file to the email address registered on your account within a reasonable timeframe.

Play+ balances loaded through your account are subject to the card issuer's terms as well as ours. Withdrawals back to Play+ require identity verification before the transfer is processed.

Contact us immediately through live chat in your account dashboard. We'll place a temporary hold on withdrawals while we investigate and guide you through the account recovery steps.

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